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OTHER INSIGHTS 

Complaints Policy

Introduction: MSUK Group complies with the requirements of Family Mediation Association and the Civil Medication Council. MSUK Group will deal promptly and courteously with any complaint, formal or informal, made to the service.  The cause of any problem of which...

Parents to face cost orders for failing to engage in Mediation

The Justice secretary Dominic Raab speaking to the justice committee of the House of Commons last week stated that over 50% of cases in the court system did not need to be heard by a judge. In November the Justice secretary outlined his plans that parents who are...

Mediation Voucher Scheme

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The FMC was pleased to confirm in August that the Ministry of Justice’s family mediation voucher scheme had been extended. Launched in March 2021 with an initial fund of £1m, the fund has now been extended by a further £800,000. At the current rate, we have projected that this means vouchers will be available for the FMC to allocate up until mid-December.